Hire Information

1. Hire Charges.
Our prices are published as a guide only, and may be revised prior to any final agreement.

2. Cancellation. On cancellation of an agreed hiring:
i. where we receive less than 21 days notice of cancellation, you are liable to pay the whole of any agreed fee;
ii. where we receive more than 21 but less than 42 days notice of cancellation, you are liable to pay 50% of any agreed fee.

3. We will not be liable for any failure to supply a product or service where that failure is wholly caused by an event beyond our control that we could not reasonably anticipate, forestall or prevent.

4. Specified Equipment.
We are constantly seeking to improve the systems available. The equipment we provide may not be exactly as specified (although it will be equivalent to or better than the equipment specified). If it is essential to you that a particular item is exactly as specified, please confirm this with us before you agree a hiring.

5. Condition of Equipment.
Where equipment is used without our supervision, we check the condition and operation of all items before they leave us. On accepting delivery you agree that an item is in good condition and fully operational.

6. Lost or Damaged Equipment.

We cannot accept responsibility for crowd control or for the safety or security of any hirer's or third party's premises and unless it arises from our own actions or negligence a hirer is liable to us for the whole cost of any damage to or theft or loss of our equipment at the event site (including damage resulting from any third party's use of our equipment).

If we break our own equipment, we will fix it at our own expense. However, we cannot accept responsibility for crowd control, or for the safety or security of any hirer's or third party's premises, and a hirer is wholly liable to us for the cost of any damage to or theft of our equipment at the performance site. Because it can be very expensive if somebody tips a pint of beer over the mixing console, or if an exuberant dancer knocks over a speaker stack, you may wish to provide protective barriers and/or arrange your own insurance cover.

It is the hirer's responsibility to ensure provision of a safe 2 x (240 volt AC, 13 amp) supplies. Where portable generators are used, these must be regulated and adequately grounded. Please contact us if you are unsure about what power will be required. WE CANNOT USE AN UNSAFE SOCKET OR POWER SUPPLY.

9. HIGH SOUND PRESSURE LEVELS CAN CAUSE PERMANENT HEARING DAMAGE. Repeated exposure can have a cumulative effect. Although our equipment can and does produce high enough sound pressure levels to cause hearing damage, we cannot accept liability for any individual's failure to stay at an appropriate distance from loudspeakers or take any necessary steps to protect their own hearing. Where appropriate you may wish to ensure that warning notices are displayed, hearing protection is issued, or safety barriers are erected.

10. The risk of feedback - also a potential cause of hearing damage - is inherent in monitor systems. Anyone in the performance area while monitors are in use is there at their own risk.

11. Any variation in the above conditions will require a specific written agreement. Other terms and conditions may also apply (whether or not they form part of any written statement), but where no other written statement is available these terms will apply to any contract you may have with us.